featuring

This issue features…

• Insight: A Guide to the New Consumer Duty, with Branko Bjelobaba, FCII
• Interview: Doing the Right Thing, with Matt Brewis, Financial Conduct Authority (FCA)
• Interview: A New Consumer Freedom, with Sam Richardson, Which? Money
• Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine
• Associations Assemble: Modern Insurance’s panel of resident associations outline the burning issues in insurance
• Just a Thought with Eddie Longworth… Suppliers Must Also Deliver Consumer Duty Obligations
• Consumer Intelligence: Avoiding Consumer Harm in the Consumer Duty Age
• Modern Claims Awards 2024: Meet the Judges
• EDAM Group: Meet the Company, ‘Internal Satisfaction Informs Customer Satisfaction at EDAM Group’
• Dive In Festival: Dive In’s ‘Below the Surface’ Event Shines a Light on Insurance Industry’s Diversity and Inclusion Challenges
• Thinking Upside Down: Consumer Duty: An Illusion?? with Michael Lewis, CEO, Claim Technology
• I Love Claims / ARC 360: The Unintended Consequences of Consumer Duty
• Europcar: Can the Insurance Sector Help to Accelerate the Adoption of EV? with James Roberts, Head of Insurance Sales
• 10 Mins with… Ajay Mistry, Founder and Director, Gambit Partners, & Co-Founder and Co-Chair, iCAN (The Insurance Cultural Awareness Network)
• Insurtech Insights Interviews: with Farooq Sheikh, Global Head of Insurance at Unqork; Brent Williams, Founder and CEO at Benekiva; Juan Mazzini, Head of Insurance Practice APAC, EMEA, LATAM at Celent; Meredith Barnes-Cook, Partner at ReSource Pro Consulting; and Ron Rock, Managing Director – Financial Services at JobsOhio
• Insur.Tech.Talk Editorial Board: Experts from within the insurtech sector and beyond join us once more to share their unique insights!