Modern Insurance Magazine

M I M

An illlustration of the globe

A magazine with a difference

Connecting Insurers, Brokers, Lawyers, and Claims Professionals.

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Latest Issue

Issue 44

featuring

  • The new norm
  • How to strengthen organisational resilience
  • Industry Innovators Interview: Metabiota
  • Adapting to a changing industry
  • Fraud busting tech
  • How to deliver a Rockstar customer experience
  • Perseverance is the key
  • Maintaining business continuity in an age of pandemic
  • Finding fraud through deceptive behaviour
  • UKCSEA Shortlist 2020

The 2020 Customer Service Excellence Awards

Featured Interview

The new normal

As the industry continues to adjust to the ‘new normal’, and as more of us return back to office-working, Steve White, Chief Executive of BIBA, talks us through some of the key changes and challenges to be considered as...

Steve White | BIBA