Carpenters Group, a leading provider of insurance and legal services, is proud to announce its inclusion in the Merseyside Ltd Report 2025, which celebrates the region’s 100 most successful privately owned businesses. The report, compiled by Grant Thornton, highlights the exceptional growth, innovation, and resilience of Merseyside’s business community.
Founded and headquartered in Merseyside, Carpenters Group has grown from its local roots to operate seven offices across the UK, employing almost 1,500 people. This recognition reflects the hard work and dedication of the entire Carpenters team, whose commitment to excellence and customer service has driven the company’s continued success.
“We are absolutely delighted to be featured in the Merseyside Ltd Report 2025,” said Donna Richards, CEO of Carpenters Group. “This achievement is a testament to the passion and effort of our colleagues, whose teamwork and determination have enabled us to grow and thrive. This, along with our long-term partnerships with clients and the unwavering support of our owners John Carpenter and Donna Scully, has proven to be a winning combination. We are proud of our Merseyside heritage and remain committed to supporting our clients, customers, and communities as we continue to deliver.”
Carpenters Group provides a comprehensive range of insurance and legal services, partnering with insurers, brokers, and MGAs to deliver fully outsourced claims solutions. The company is recognised for its customer-first approach, technological innovation, and unwavering commitment to quality.
Beyond business, Carpenters Group is deeply invested in social mobility and giving back. The company supports a wide range of local and national charities, organises fundraising events, and encourages colleagues to volunteer in their communities. This culture of care and responsibility is central to Carpenters’ identity and ongoing success.
The Merseyside Ltd Report 2025 showcases the strength and diversity of the region’s economy, with the top 100 companies delivering a 54% increase in turnover and a 58% rise in employment. Carpenters Group is honoured to be part of this dynamic business landscape and looks forward to building on this momentum in the years ahead.
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Notes to editors:
Established in 1994, Carpenters Group is a leading provider of insurance and legal services across the UK.
With over 30 years of experience, our growing team of around 1,500 colleagues - operating across the UK from seven locations - partner with insurers, brokers and MGA’s to deliver comprehensive claims solutions.
At Carpenters Group, we focus on the customer and ensuring their claims journey consistently exceeds expectations. Our family heritage and long-standing relationships are a testament to the quality of our service ensuring we maintain an agile small firm mindset while handling a high volume of claims.
For media enquiries, please contact: Lynda Thwaite Head of Brand and Communications Carpenters Group E: Comms@carpentersgroup.co.uk
1, Tithebarn, Street, Liverpool, Merseyside, L2 2NZ