Digilog UK and DigitalT3 have inked a long-term strategic partnership to establish a cutting-edge tech community, serving the U.S. & Canadian market.

As part of their Digital Explorers initiative, DigitalT3 is committed to unlocking new opportunities for individuals and organisations with specialised products and services in AI, data and cloud.

Digilog UK Ltd is at the forefront of delivering advanced risk-reduction solutions, powered by their renowned DiVA (Digital intelligent Voice Analysis) Core technology, which is specifically designed to ensure integrity within conversation-driven transactions – whether it’s applications, claims, customer disputes, or investigative interviews, Digilog’s expertise ensures every interaction is handled with precision.

Lior Koskas, CEO of Digilog UK, emphasised the importance of understanding client processes for seamless alignment with targets and objectives: “As a leading tech service provider to the U.S. market, we’re thrilled to partner with DigitalT3 to bring our next-generation, scalable solution to a broader audience. Following discussions with prospective clients within the U.S. financial services, we believe that it is the right time to expand upon our UK success and rollout to the US market. At Digilog, we tailor our pioneering solutions to meet the unique risk exposures and varied processes of each business we serve. Our technology is engineered to efficiently manage calls and validate information at any scale, all the while maintaining top-tier customer service.”

Alfred Gracias, Founder & CEO of DigitalT3 added: “At DigitalT3, we are confident that the market needs solutions like DiVA to address the increase in fraud across financial services, insurance, healthcare and others. Our recent conversation with a US based F100 company has validated the need for voice analysis technology guidance in real time for their call centre operators. As the primary distributor of this technology for the US and Canada market, we are eager to bring this to life and enable our clients to improve their end customer experiences, while reducing their risk and losses.”

Content provided by Digilog UK.