Modern Insurance Magazine


Meet the e2e Network Members: Autospares & Salvage


Meet the e2e Network Members: Autospares & Salvage

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The e2e Total Loss Vehicle Management Network is made up of a diverse range of independent, innovative vehicle recycling and salvage firms, operating collaboratively and united behind market leading service standards against which they are audited. 11 collecting members represent nationwide coverage, with a further 14 non-collecting members competing to become active in the event that additional capacity is required.


The ‘Meet the e2e Network Members’ blog has been developed to shine a light on the infrastructure, operational capabilities, knowledge and expertise embedded in the network, demonstrating the progressive culture inherent in its members. 


Autospares & Salvage Ltd [Autospares] has been established for 48 years and is managed by Julie Mitchell and Robert Austin.  The company operates out of a four-acre site in Northants – at the heart of the UK – with a fleet of four multi-vehicle transporters recovering salvage vehicles across the region; from Leicester down to St Albans and from Peterborough to Milton Keynes. Its diverse customer base includes insurers, public sector organisations, fleet management companies, bodyshops and garages across the region, as well as the general public.

The business offers three key services to customers; the re-marketing of repairable vehicle salvage via the e2e Total Loss Vehicle Management auction site – SalvageMarket; the provision of quality graded, warranty assured, provenance recorded, OEM reclaimed parts, offering discounts on retail prices of 70% to the general public, bodyshops and garages; and end-of-life vehicle disposal and recycling.  The Autospares site is an Authorised Treatment Facility monitored by the Environment Agency, and the business recycles over 95% of end-of-life vehicles.

Adaptability and embracing change in the auto recycling operating environment sits at the heart of AutoSpares’ success, with a strategy that includes harnessing technology and equipping staff with the latest skills via regular training. The latest in salvage management technology systems are used to ensure efficient business processes and impressive customer service; as demonstrated by the positive online customer reviews regularly received.  The company was one of the first in the UK to achieve certification to the VRA UK Standard for Reclaimed Parts, which it recognised as crucial to providing customers with confidence in the reclaimed part product and its quality consistency. It has since renewed its VRA certification for the third year in a row.

Anticipating and responding to increasing demand for reclaimed parts saw the business invest in building a new 10,000 sq ft warehouse, completed in 2023.  New office space has been developed to accommodate the team, and phase two of planning involves the creation of additional workshops to further increase vehicle dismantling capabilities.

A family-owned business, now with second generation managers, Autospares is committed to supporting the regional community within which it has been based for nearly 50 years.  The company supplies vehicles and engines to its local motor engineering college in Northampton, assisting in the training of the next generation of motor mechanics.  Support is also ongoing for a local day centre for children and young adults with special educational needs and learning disabilities.  A longstanding sponsor of Rushden and Higham Rugby Club, for the first time this year Autospares also sponsored the Rushden and Higham Community Boxing Show, supporting a club which gives young children a haven where they can be safe and learn the discipline of boxing.

Autospares sees membership of the e2e network as a valuable way to help members navigate the continuing changing landscape in auto-recycling, learning from each other’s experiences and providing a collective insight into market and operating dynamics.  This combined expertise and understanding helps to boost performance at a network and individual member business level.

Content provided by e2e Total Loss Vehicle Management.